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-   -   Horizon Radio- Customer Service (http://www.bigwatersedge.com/bwevb/showthread.php?t=17683)

Deamon 04-10-2013 07:14 AM

Horizon Radio- Customer Service
 
A while back, my "floating" radio sank out in 100' of water. Bummer I didn't have it attached but I truly thought a floating radio would actually float, right? Long story short, I e-mailed their customer service and received a timely response. They didn't make me prove or convince them this was a legit claim. I just received my new replacement yesterday. Lessons learned:
Horizon is all right...:you_rock:
Secure even your "floating" valuables...
:paddleersmilie:

jruiz 04-10-2013 07:34 AM

Better check your PFD and make sure that floats too ;)

FlyFishinYakr 04-10-2013 12:25 PM

Quote:

Originally Posted by Deamon (Post 153230)
A while back, my "floating" radio sank out in 100' of water. Bummer I didn't have it attached but I truly thought a floating radio would actually float, right? Long story short, I e-mailed their customer service and received a timely response. They didn't make me prove or convince them this was a legit claim. I just received my new replacement yesterday. Lessons learned:
Horizon is all right...:you_rock:
Secure even your "floating" valuables...
:paddleersmilie:

I hope it wasn't an 851, I have one and it's also "supposed to float".. I have one and bought an aqua-pak case, just in case! :)
At least this wasn't a customer service horror story (which I was expecting) just having been through one with "Cliff Fly boxes", attempting to replace the foam inserts. :the_finger:
FFY.


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