Quote:
Originally Posted by Badtaste2k
Well, I ended up just dropping the rod off at Shimano since I was near their office in Irvine today anyways. No problems at all. CS said it may have had gotten a nick in shipping or perhaps a flawed blank. Regardless they did an exchange with no issues. They couldn't replace it on hand, they said they have to ship it to me. CS Said it will be at my door in 2-3 days. So far, so good!
Thanks Guys!
Dan
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Now that's customer service.
Should-a put one of these on it
