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i'd just like to know what really went down.
if OP rooked it and caused damage, i see NW replacing parts at their discretion and how they have them available. i don't know if NW orders their parts as assemblies or units or in set even qts, but to just expect warranty replacement due to negligence...is well, lo' class.
faulty workmanship or damage enroute to customer should be taken care under warranty or like, naturally.
would like to know details.
not too keen on courageous keyboard kooks complaining about kaos they caused. if companies keep honoring y'alls effups, it makes stuff more expensive for the rest of us that take care of our equipment.
OP, details pls, thnx...and congrats on getting what you wanted.
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