The old bait and switch. In this case, I think you have to pay return shipping in order for the refund. So that has to factor in.
If it's an honest mistake, have him send you the new in box reels. Then pay to return the used reels. Otherwise, it's not an honest mistake, is it?
I would return the reels myself. Take video of you packaging the return. This guy sounds shady. Document everything through eBay including emails.
If you do decide to keep the reels, good luck to you.
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