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First off thanks for taking the time to post this up!
Augh! after talking to you on the phone I tore one of the factory built ones from a showroom kayak apart and they are using marine grease in conjunction with the roller bearings. On the older ones it was obvious as you could see grease seeping out of the exposed edges, they must be using less as I could not see any at all Sorry, but you need to grease em!
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