Well, welcome to the crew...but um...maybe you can play the "phone call" thing, to them, and work your way up the ladder, using such verbage as in" I belong to an organization that incorporates approximately 5300 people with contacts as far as the UK, Sir, I believe the fact that I will be posting a review, for all members to see, I would hope that your "product support" will be doing their advertised "excelent service" with this particular case, so that I can participate in the paid tournement that I am to be attending this weekend.
Thank you in advance for your attending to this matter....
