Hobie Warranty Experience - Kayak Fishing Adventures on Big Water’s Edge

Reelbigfish · 09-15-2016, 02:15 PM

I purchased a 2014 Pro Angler off of Craigslist a few months back and the second trip out the seat cleat pushes through the deck.

Now I'm feeling worried that I just threw away 3k on an unsafe kayak. I contacted Hobie and was advised to file a warranty claim through the nearest dealer. Less than a week later, Hobie hooked me up with a 2016 Pro angler!! I am so happy Hobie not only stands by their products, they exceeded my expectations with their exceptional customer service.. Thank you Hobie. Thank you Nomad Ventures Temecula for processing my claim so quickly..

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ful-rac · 09-15-2016, 02:23 PM

That's typical! Glad you got it taken care of.

Raskal311 · 09-15-2016, 02:27 PM

foam padding under the seat missing?

Reelbigfish · 09-15-2016, 02:31 PM

Nope, pads in place. Poor thickness of plastic in the one area..

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09-15-2016, 02:15 PM	#1
Reelbigfish Junior Join Date: Oct 2015 Posts: 4	Hobie Warranty Experience I purchased a 2014 Pro Angler off of Craigslist a few months back and the second trip out the seat cleat pushes through the deck. Now I'm feeling worried that I just threw away 3k on an unsafe kayak. I contacted Hobie and was advised to file a warranty claim through the nearest dealer. Less than a week later, Hobie hooked me up with a 2016 Pro angler!! I am so happy Hobie not only stands by their products, they exceeded my expectations with their exceptional customer service.. Thank you Hobie. Thank you Nomad Ventures Temecula for processing my claim so quickly.. Sent from my SAMSUNG-SM-G900A using Tapatalk

09-15-2016, 02:23 PM	#2
ful-rac Emperor Join Date: May 2009 Location: Buena Park Posts: 3,649	That's typical! Glad you got it taken care of. __________________ There's nothing colder than yesterday's hotdog.

09-15-2016, 02:27 PM	#3
Raskal311 Senior Member Join Date: Mar 2011 Location: Santa Ana/Westminster Posts: 1,256	foam padding under the seat missing? __________________ Kevin Yellow PA12

09-15-2016, 02:31 PM	#4
Reelbigfish Junior Join Date: Oct 2015 Posts: 4	Nope, pads in place. Poor thickness of plastic in the one area.. Sent from my SAMSUNG-SM-G900A using Tapatalk