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Old 02-22-2011, 08:32 PM   #13
dsafety
Olivenhain Bob
 
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Join Date: May 2008
Location: Olivenhain, CA
Posts: 1,122
Tom, you make a good point. I suspect that Hobie has been listening. When I went to the factory to pick up a replacement switch, I was told that a newly designed bait tank is on the way.

This is a good thing, but I agree with you. Guys like us on highly visible forums such as BWE help sell products through our praise or, by our condemnation, cause folks to follow another path. With that in mind, someone from Hobie should step up and admit that they may have put something out there that is not as good as it should be.

Hobie makes great products. From my experience, they also give excellent customer service. My recommendation to anyone who believes that they may have been sold a substandard product, is that those folks contact Hobie and ask for some help. I would be surprised if the response was anything other than positive.

Bob
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