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#1 |
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Senior Member
Join Date: Apr 2013
Location: Los Angeles
Posts: 1,930
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Sorry about your loss.
My problem with UPS and FedEx is that they don't bother toring the doorbell. They just leave the package and go. I have complained to UPS, but it did no good. I have been lucky so far that nothing has been stolen from my porch. We have great USPS carrier, that ring the door bell, whatever does not fit in the mail slot. I give him a canned drink. |
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#2 |
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Senior Member
Join Date: Apr 2010
Posts: 6,856
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I worked for DHL for 20 years, in those 20 years I had to go to small claims court 3 times to represent our company when customers sued us for lost or damaged freight. All 3 cases ended up in small claims appeals court and all 3 claims were ruled in favor of DHL. The plaintiffs received $100 which is the maximum refund when the insurance is not purchased.
Whatever you decided to do I wish you luck.
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#3 |
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Senior Member
Join Date: Jun 2013
Location: Jaco, Costa Rica
Posts: 119
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Sue??? No way, you are correct, have nothing to stand on with the optional insurance being provided.
But, that doesn't preclude from criminal investigation. If I thought UPS was doing everything possible to correct the wrong, I wouldn't even consider it. But it may be my civic duty to report it so as to help determine future pin points of criminal activity (if it was indeed theft).
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Fishing touring guide service Central Costa Rica. cryaker.com Mark |
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#4 |
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Senior Member
Join Date: Jun 2013
Location: Jaco, Costa Rica
Posts: 119
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The gods are smiling upon me. Today, out of the blue, I get a call from Shimano asking me about one of my rods (supposedly lost/stolen at UPS) and what to do since it wasn't covered under warranty. ??? As it turns out they had received all four rods. I didn't ask when they received them or how, I just smiled and went with it. Nothing from UPS about it. We even had already filed the paperwork for insurance and shipping reimbursement.
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Fishing touring guide service Central Costa Rica. cryaker.com Mark |
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#5 |
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Large Member
Join Date: Jul 2012
Location: La Verne, CA
Posts: 1,011
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I know first hand that there are ups employees that open packages and steal its contents. Insure everything
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