Mirage Drive Cable Break. Warrantied? - Kayak Fishing Adventures on Big Water’s Edge

sharonkayak · 10-07-2011, 07:59 PM

I bought my hobie this past spring used. 2010 outback.

I broke one of the cradles (the spring to it) that my drive sits in about a month ago. I had to get a whole new part. they gave me a good discount. I dont think it would of been under warranty.

Then I brought in just this week my center hatch, which was unuseable. It was warped and not closing or opening. They were pretty surpised how much wear I had put to it. They gave me a hatch off another kayak free off charge.

Fastlane is great, I believe they will work with you regardless if you are 1st owner.

I dont think the cables would be under warranty. I bring in my drive every so often so they can tune it up for me. I think they are easy to break if you are not maintaining them.

Iceman · 10-10-2011, 08:45 AM

The answer from Hobie is although not really a warranty issue, they do feel that even with heavy use there is no reason you should have a cable snap within the first year and would be willing to replace it.

Deamon · 10-11-2011, 05:00 AM

SWEETNESS! Thank you for your help!

Deamon · 10-11-2011, 01:54 PM

OEX O'side took care of me. Thanks Iceman!

Jim

Hunters Pa · 10-11-2011, 02:35 PM

Quote:

Originally Posted by Iceman

The answer from Hobie is although not really a warranty issue, they do feel that even with heavy use there is no reason you should have a cable snap within the first year and would be willing to replace it.

And THAT is why we all say GO SEE ANDY

10-10-2011, 08:45 AM	#2
Iceman Administrator Join Date: Mar 2005 Location: 1-2 miles off the point Posts: 6,948	The answer from Hobie is although not really a warranty issue, they do feel that even with heavy use there is no reason you should have a cable snap within the first year and would be willing to replace it. __________________

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10-07-2011, 07:59 PM	#1
sharonkayak Senior Member Join Date: Jul 2010 Location: San Diego Posts: 217	I bought my hobie this past spring used. 2010 outback. I broke one of the cradles (the spring to it) that my drive sits in about a month ago. I had to get a whole new part. they gave me a good discount. I dont think it would of been under warranty. Then I brought in just this week my center hatch, which was unuseable. It was warped and not closing or opening. They were pretty surpised how much wear I had put to it. They gave me a hatch off another kayak free off charge. Fastlane is great, I believe they will work with you regardless if you are 1st owner. I dont think the cables would be under warranty. I bring in my drive every so often so they can tune it up for me. I think they are easy to break if you are not maintaining them.

10-11-2011, 05:00 AM	#3
Deamon Senior Member Join Date: Mar 2010 Posts: 1,972	SWEETNESS! Thank you for your help!

10-11-2011, 01:54 PM	#4
Deamon Senior Member Join Date: Mar 2010 Posts: 1,972	OEX O'side took care of me. Thanks Iceman! Jim