transducer head-ache...... - Kayak Fishing Adventures on Big Water’s Edge

dtownfan · 05-03-2010, 06:48 AM

finally got out this weekend. the new tranny that hummingbird sent worked like a charm. fired it up and it worked all day (8 am to 6pm).

one modification i did make was to add a rubber stopper to the rubber mounting cap......lowered the tranny closer to the hull.

Willy · 05-03-2010, 07:08 AM

Congrats!

That's great.

Just from curiosity, did you call in the repair request, and then send it in?
Did they require the proof of purchase?

Well done.

Willy

dtownfan · 05-03-2010, 03:14 PM

called and got a work number and shipped it in. they did ask for a proof of purchase. it was back to me in a little over a week.

dsafety · 05-03-2010, 05:13 PM

I have an H-Bird Matrix 12 that probably uses the same transducer. It is nearly new and works better then my first one... when it works. My problem is that on almost every trip, several times during the day, the unit starts giving strange depth readings ranging from showing no depth at all to showing 20 feet when I know I am in over 100 feet. Rebooting the unit usually fixes the problem.

I am virtually certain that this is a hardware problem but since it is intermittent and I cannot reproduce the problem on demand, I am at a loss about what to to. Sending it to H-Bird would be a waste of time since it is not a solid problem so it will probably not show up when they test it. This thing is really starting to piss me off.

I will give this unit one more day on the water and if it acts up again, I will take it back to West Marine.

Anyone have any suggestions.

Bob

sandydiego · 05-03-2010, 06:40 PM

My unit starts out working fine and the on the paddle out stops reading close to the first buoy. I have had this happen 3 times now. I re-adjusted the max depth reading to 290 ft and it works great now. You may need to set your max reading depth at the 300 ft mark.

dtownfan · 05-03-2010, 07:54 PM

if it is under warrenty send it in. they want your business and will send you a new tranny.

05-03-2010, 06:48 AM	#1
dtownfan Member Join Date: Jan 2010 Location: Northern Virginia Posts: 50	finally got out this weekend. the new tranny that hummingbird sent worked like a charm. fired it up and it worked all day (8 am to 6pm). one modification i did make was to add a rubber stopper to the rubber mounting cap......lowered the tranny closer to the hull.

05-03-2010, 07:08 AM	#2
Willy Senior Member Join Date: May 2008 Location: La Jolla Posts: 189	Congrats! That's great. Just from curiosity, did you call in the repair request, and then send it in? Did they require the proof of purchase? Well done. Willy

05-03-2010, 03:14 PM	#3
dtownfan Member Join Date: Jan 2010 Location: Northern Virginia Posts: 50	called and got a work number and shipped it in. they did ask for a proof of purchase. it was back to me in a little over a week.

05-03-2010, 05:13 PM	#4
dsafety Olivenhain Bob Join Date: May 2008 Location: Olivenhain, CA Posts: 1,121	I have an H-Bird Matrix 12 that probably uses the same transducer. It is nearly new and works better then my first one... when it works. My problem is that on almost every trip, several times during the day, the unit starts giving strange depth readings ranging from showing no depth at all to showing 20 feet when I know I am in over 100 feet. Rebooting the unit usually fixes the problem. I am virtually certain that this is a hardware problem but since it is intermittent and I cannot reproduce the problem on demand, I am at a loss about what to to. Sending it to H-Bird would be a waste of time since it is not a solid problem so it will probably not show up when they test it. This thing is really starting to piss me off. I will give this unit one more day on the water and if it acts up again, I will take it back to West Marine. Anyone have any suggestions. Bob

05-03-2010, 06:40 PM	#5
sandydiego Rum Pirate Join Date: Mar 2010 Location: Wilds of Mira Mesa Posts: 388	My unit starts out working fine and the on the paddle out stops reading close to the first buoy. I have had this happen 3 times now. I re-adjusted the max depth reading to 290 ft and it works great now. You may need to set your max reading depth at the 300 ft mark.

05-03-2010, 07:54 PM	#6
dtownfan Member Join Date: Jan 2010 Location: Northern Virginia Posts: 50	if it is under warrenty send it in. they want your business and will send you a new tranny.