Old Town Terrible Customer service - Kayak Fishing Adventures on Big Water’s Edge

Harry Hill · 07-11-2020, 08:09 PM

My wife finally got her replacement kayak yesterday. It all looks good. Not so much as a howdy or how is it from Old Town customer service. No, here is something for your trouble. Just another reason you should only deal with your local dealer and don't expect Old Town customer service to help you out much. It's a shame because on their website the tout how good their customer service is, obviously the bosses aren't watching their employees.

07-11-2020, 08:09 PM	#15
Harry Hill Senior Member Join Date: Aug 2015 Location: Yucaipa, CA Posts: 1,136	My wife finally got her replacement kayak yesterday. It all looks good. Not so much as a howdy or how is it from Old Town customer service. No, here is something for your trouble. Just another reason you should only deal with your local dealer and don't expect Old Town customer service to help you out much. It's a shame because on their website the tout how good their customer service is, obviously the bosses aren't watching their employees. __________________ you can't eat it if you release it