Hook 5: Bought in July, Dead by September - Help? - Kayak Fishing Adventures on Big Water’s Edge

makobob · 09-02-2017, 04:06 PM

Should be under warrantee, if you got it at WEST Marine they might just trade it out.

CON KSO · 09-02-2017, 05:58 PM

Quote:

Originally Posted by makobob

Should be under warrantee, if you got it at WEST Marine they might just trade it out.

Yes, still under warranty.

I went to West Marine and they let me hook it up to the power cable for their Hook5. It was a NO GO. So, my assumption is that the unit is defective.

I'm going to call up Lowrance on Tuesday and see how that whole thing goes.

Anybody ever call up Lowrance for an issue like this? Any words of wisdom/advice/warnings?

TheBentRod · 09-04-2017, 01:54 PM

Quote:

Originally Posted by TheBentRod

For me the problem was the backlight was down to 0. Try to adjust the backlight. It is easy to mess up while on the water. Let me know what happens.

Since it actually comes on, it is not a power issue. Hook it up to your battery in the dark and see what you see on the screen. You have to be careful on the water if you lean on the power button and the left arrow, it will dim the display.

Sheephead · 09-04-2017, 09:15 PM

Lowrance's hook models suck! I've had 5 break on me. Each one only lasting 2-3 months. Granted I fish 30-50 times in that time frame it wont matter if you baby the shit out of them. They will still corrode. Somehow, water got into your sd card slot and corroded the inside. It might not look corroded but it sounds like thats your problem. If you try turning it on/ off enough it will probably start to lock on a white screen when powered up or flash in rainbow colors.

I'd recommend switching to an Elite 7-Ti if you can afford it. Haven't had a single problem with it yet and it sucks having this corrosion issue happen when you need it the most. I'd send it in to lowrance for a replacement. If a new one doesn't get back to you in 2 weeks or less call lowrance again because they probably forgot about you. Took me over a month on 2/5 occasions...

bolocop · 09-05-2017, 08:45 AM

X2 on the SD card slot. Do youself a favor and buy from West Marine and buy the extended warranty.

I had a Hook 5 for all of one trip, rinsed it down and the SD card slot had a punky gasket. Returned it and got a new one.

On the new one, I applied clear caulk around the door. If you need to access the door, just scrape the caulk off, do your upgrades, etc and then reapply the caulk. Pretty cheap solution with minimal downside.

goldenglory18 · 09-05-2017, 08:52 AM

I've heard nothing but negative on the Hook series, even from my freshwater bretheren in AZ. Same type of issues, same eventual solution (return and upgrade to something else.)

TJones · 09-05-2017, 08:17 PM

Quote:

Originally Posted by bolocop

X2 on the SD card slot. Do youself a favor and buy from West Marine and buy the extended warranty.

I had a Hook 5 for all of one trip, rinsed it down and the SD card slot had a punky gasket. Returned it and got a new one.

On the new one, I applied clear caulk around the door. If you need to access the door, just scrape the caulk off, do your upgrades, etc and then reapply the caulk. Pretty cheap solution with minimal downside.

On a lot of models . Great idea though.

Dannowar · 09-06-2017, 07:17 PM

Im willing to bet your brightness is all the way down. Power it up and when it goes black press the power button quickly a few times and see if the brightness goes back up

09-02-2017, 04:06 PM	#1
makobob Baitless on Baja Join Date: May 2013 Location: Vista California, Gonzaga, San Quintin, Asuncion, Mag Bay Posts: 4,250	Should be under warrantee, if you got it at WEST Marine they might just trade it out. __________________ http://www.mako-ville.com Home 760-630-4470 Cell 760-520-2514 YES YOU CAN

09-06-2017, 07:17 PM	#8
Dannowar Senior Member Join Date: Aug 2012 Posts: 1,823	Im willing to bet your brightness is all the way down. Power it up and when it goes black press the power button quickly a few times and see if the brightness goes back up __________________ "Beware the lollipop of mediocrity; lick it once and you’ll suck forever." — Brian Wilson

09-04-2017, 09:15 PM	#4
Sheephead Senior Member Join Date: Feb 2015 Location: San Diego Posts: 115	Lowrance's hook models suck! I've had 5 break on me. Each one only lasting 2-3 months. Granted I fish 30-50 times in that time frame it wont matter if you baby the shit out of them. They will still corrode. Somehow, water got into your sd card slot and corroded the inside. It might not look corroded but it sounds like thats your problem. If you try turning it on/ off enough it will probably start to lock on a white screen when powered up or flash in rainbow colors. I'd recommend switching to an Elite 7-Ti if you can afford it. Haven't had a single problem with it yet and it sucks having this corrosion issue happen when you need it the most. I'd send it in to lowrance for a replacement. If a new one doesn't get back to you in 2 weeks or less call lowrance again because they probably forgot about you. Took me over a month on 2/5 occasions...

09-05-2017, 08:45 AM	#5
bolocop Senior Member Join Date: Aug 2012 Posts: 332	X2 on the SD card slot. Do youself a favor and buy from West Marine and buy the extended warranty. I had a Hook 5 for all of one trip, rinsed it down and the SD card slot had a punky gasket. Returned it and got a new one. On the new one, I applied clear caulk around the door. If you need to access the door, just scrape the caulk off, do your upgrades, etc and then reapply the caulk. Pretty cheap solution with minimal downside.

09-05-2017, 08:52 AM	#6
goldenglory18 Senior Member Join Date: Feb 2015 Location: Seattle Area Posts: 861	I've heard nothing but negative on the Hook series, even from my freshwater bretheren in AZ. Same type of issues, same eventual solution (return and upgrade to something else.)