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Old 07-14-2016, 01:03 PM   #1
CR Yaker
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Sue??? No way, you are correct, have nothing to stand on with the optional insurance being provided.
But, that doesn't preclude from criminal investigation. If I thought UPS was doing everything possible to correct the wrong, I wouldn't even consider it. But it may be my civic duty to report it so as to help determine future pin points of criminal activity (if it was indeed theft).
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Old 07-28-2016, 04:31 PM   #2
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The gods are smiling upon me. Today, out of the blue, I get a call from Shimano asking me about one of my rods (supposedly lost/stolen at UPS) and what to do since it wasn't covered under warranty. ??? As it turns out they had received all four rods. I didn't ask when they received them or how, I just smiled and went with it. Nothing from UPS about it. We even had already filed the paperwork for insurance and shipping reimbursement.

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Old 07-28-2016, 05:51 PM   #3
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I know first hand that there are ups employees that open packages and steal its contents. Insure everything
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