LOWRANCE ALERT !

[Billy V]

Originally Posted by Handymansd

There seems to be some confusion about what is and what is not included with the fish n chip that Navionics is giving out for their HDS fiasco. The Fish n chip that was provided to me for my HDS 5 was the platinum+ chip which is a great color cartography map, NOT the B&W POS chip. Either way though it has been over a year with no real effort from Lowrance/Navionics to "make things right". Quite the opposite as they continue to lie to sell their product. I sat and listened unbelievingly at FH as the rep flat out lied to someone about how accurate the maps were for the LJ area, even stating that the new MLPA's were included!

Enough is Enough you guys... go demand your money back, and buy a Furuno.
or maybe a lawyer could be coerced into helping...

Who exactly (by name and location) gave you a $400 Navionics Platinum Plus Chip for your Lowrance?

-Lets hear it.
I have been dropping Lowrance employee names, and e mail addresses like they are going out of style, so don't be shy.

[Reel Anxious]

Originally Posted by Billy V

Who exactly (by name and location) gave you a $400 Navionics Platinum Plus Chip for your Lowrance.

-Lets hear it.
I have been dropping Lowrance employee names, and e mail addresses like they are going out of style, so don't be shy.

X2. Billy, thanks for taking the lead in this matter and to our other members that have contributed to this cause.
I purchased the HDS5 Nautic insight on 11/9/11 thinking it was one of the best. When I found out about it's short comings I went to the WM store on 3717 Rosecrans. not sure who I spoke to (not Milo) and voiced my concerns and was told "well that's what it is."
Needless to say I was pissed. Haven't been back and do not plan to give them my business until this matter has been resolved.
West Marine, "We make boating more fun", Caveat emptor

[dwntwnall4u]

Got my HDS 5 gen 2 from WM store on 3717 Rosecrans couple months ago from that guy Milo. He told me that the Gen 2 had the fix for La Jolla, and I'm now sorry I believed him!
Have not been back to question him cause he'd probly deny it anyway.

[dwntwnall4u]

Just found out that Lowrance reps will be at Fish'n Marine Center tomorrow giving 2 seminars. Anyone going? I may try to go to question them about the missing La Jolla maps.

Edit : talked to the lowrance rep. He said for me to buy the Navionics Baja chip.

[kantstudien]

Sounds like the time to buy a Lowrance is in 2013 if they can't be bothered until then

[smithers]

Thanks for this thread.

Just got my kayak and am in the market for a good fishfinder.

After reading this thread I don't think I'd buy a Lowrance even if they fixed the issue tomorrow. It's one thing to have a defect and be open about it. It's another to sweep it under the rug while dealers lie about it and their own reps either lie or remain unaware at trade shows.

That email dismissing "you and your fishing buddies" was written by someone who just doesn't understand what the internet means to businesses. I feel it deserves some kind of response. How about the first water-borne flash mob? La Jolla Kayakers assemble a flotilla at given time and spell out "LOWRANCE SUCKS" Send the aerial photo to Lowrance courtesy of "my fishing buddies". Would get mainstream press coverage if this was actually organize.d



Anyways, I'll be looking for something that can interface with the transducer included in the new PA 12, which is Lowrance. Is it possible to connect another brand to this hardware? Thanks.

[Billy V]

Originally Posted by dwntwnall4u

Just found out that Lowrance reps will be at Fish'n Marine Center tomorrow giving 2 seminars. Anyone going? I may try to go to question them about the missing La Jolla maps.

Edit : talked to the lowrance rep. He said for me to buy the Navionics Baja chip.

You shouldn't have to, you already paid for "Nautic Insight Mapping" which should give comprehensive cartography coverage of La Jolla and the entire coast and offshore.

I hate to say it but he gave you bad information, its typical though so don't feel too bad.
It was a brush off answer, but if you feel like spending $200+ for a chip give it a try and see what happens. (Although I already know the answer)

[bellcon]

Since Hobie now seems to be in Bed with Lowrance
maybe they should be brought into the loop? I'm sure a company like Hobie would not be happy to hear that the product they have chosen to base some of their designs on have flaws.

I recently bought the Hds 5 Gen2 w/ Nautic insight for my new PA
I really did not buy it so I could see the contour lines, that's just not how I use my sonar for the most part.

But I agree, it is bad business to not deliver what your specs say you are plainly going to deliver.

[T-Rex]

Well I went to WM yesterday to check out the Lowrance HDS 5 Gen2 w/ Nautic Insight on sale for $499 only to see that Lowrance still hasn't added the cartography for La Jolla. Looks like they were not really serious about fixing the problem. More of the newer units seem to be offered with Navionics Gold instead.