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#1 |
Member
Join Date: Aug 2013
Location: Pine Valley when not fishing La Jolla
Posts: 2,643
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If the repair facility had hired someone who thought that part of their employment required then to use their brain then, A, B or C would be correct. My guess is you got a place that didn't hire with those expectations, so your level of service was D. At my work I have had managers explain to me that "you just can't expect these younger employees to have the same work ethics as you older employees have". I know, if I was a manager they wouldn't work there beyond their probational 90 days.... P.S. George was this about your inflatable Girl Friend you sent in for repair.
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MARK ......... 2016 MALIBU X FACTOR, 2020 SOLO SKIFF (Fishing Kayak on Steroids ![]() ![]() ![]() |
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#2 |
Senior Member
Join Date: Jun 2007
Location: East County
Posts: 914
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do a complete diagnostic check, fix what is broken, fix what is not broken. Then bill them double the amount.
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#3 |
Large Member
Join Date: Jul 2012
Location: La Verne, CA
Posts: 1,011
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A, B, or C if you're dealing with a mom and pop shop.
D if you're dealing with a corporation with customer support from a call center in India, who's logistics never interact with said customer support, and who are following procedures and act more like robots than human beings. |
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