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08-18-2012, 07:59 AM
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#1 |
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Sled Peddler
Join Date: Feb 2012
Location: Bonita, Ca.
Posts: 236
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Letters to the higher ups! A well-crafted letter will get you all kinds of good response.
Can't speak for Abu, but I did that with a Shimano awhile back (almost the same situation). It came back in worse condition than when I sent it. I was respectful and after two letters back and forth with them, I got a brand new replacement. I didn't even ask for a replacement.
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Jerry Moore Need a car or truck to yaul your yak? Ring me up. (619)988-3325 
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08-18-2012, 08:05 AM
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#2 |
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Team Keine Zugehörigkeit
Join Date: Nov 2010
Location: Way out there
Posts: 2,854
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That's strange, I have never had a issue with Abu. Follow the advice above and go higher up
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 Não alimente os trolls------------Don't feed the trolls---------------インタネット荒らしを無視しろ 
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08-18-2012, 03:57 PM
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#3 |
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Senior Member
Join Date: Jun 2010
Location: Under a bridge
Posts: 2,169
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Be polite.
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08-18-2012, 04:27 PM
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#4 |
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Senior Member
Join Date: Apr 2010
Posts: 6,856
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Suprising, Apu is a cool cat
 oooh snap!! Wait, you said Abu not Apu Sorry about that. Good Luck!! Tell them you're a huge fan of their products and if they're not willing to help a customer you'll take your losses and buy from their competitors.
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