La Jolla Webcam support - Kayak Fishing Adventures on Big Water’s Edge

lambadmin · 10-11-2007, 09:26 PM

We have some issues on some clients – that’s normal. We’ll try to work through them.

There’s a million things that could prevent the video stream – your browser security settings, your security software, work or home firewall, permission level you have (or better say don’t have) on your local computer, some problem with your PC – the list goes on and on.

Here is a couple of tips:

Disable your security software temporarily to see it that’s standing in the way. (Norton Interent Security, MacAfee, Trend Micro, whatever you may have on your machine),

We know for sure Norton Internet Security (at least version 2006) is blocking the feed. I tested with Norton Corporate 10 and 11, Trend Micro a couple of versions and it worked fine.

If your personal firewall/security software (or Vista built in stuff) is triggering warnings the 1st time you try to see the video, make sure you tell it "it’s OK".

We’ll figure out the exact changes that will need to be made in your security SW to allow the video traffic. IN the meantime, you have your workaround - turn it off for a minute.

Make sure you install camera ActiveX control from Axis and that the installation goes well.

The web cam page will "push" the control your way. No need to go any other place to install it.

Verify you see the Axis Media control.

If you're running Internet Explorer version 7, click on:

- Tools
- Manage Add-ons
- Enable or Disable Add-ons
- Find Axis Media Control Emb Class add on the list. Make sure it’s enabled

If Internet Explorer Version 6, click on:

- Tools
- Manage Add-Ons
- Find Axis Media Control Emb Class add on the list. Make sure it’s enabled.

If you don’t see the Axis Active X control, it probably wasn’t installed – your browser security settings have likely blocked it.

Go to

- Tools
- Internet Options
- Security tab

The easiest way to make sure all Active X settings will fly is to add http://www.bigwatersedge.com to the list of trusted sites.

Click on

- Trustes Sites
- Sites button
- Add http://www.bigwatersedge.com/

As an alternative, you can

- select Internet zone
- click Custom button
- make sure that "Run Active X" and "Script Active X" are enabled

Say OK,
restart the browser,
try to hit the web cam page again – you should see the prompt to install the Active X control.

Which brings up another potential problem:

Make sure your pop-up blocker doesn't get in the way.

OK, enough of tech talk for 1 post. Hope it helps some folks that have a problem viewing video.

John, what's your Vista moaning about?

Folks, more specific info you give me, better I'll be able to help out.

chefchatten · 10-11-2007, 09:48 PM

What do I need to do to get "permission" to access the cam?

chefchatten, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

lambadmin · 10-11-2007, 10:21 PM

1. hang on a few days, we'll be opening up public access for webcam. Right now we're in pre-release - only the accounts of folks who play West Coast Whoppers have the "permission".

2. Sign up for WCW.

Not that I'm trying to bribe you in or anything, not at all. I'm just providing technical answer to your closed ended question. If you can't wait a few days, that will get you "permission" instantly - access is security group membership based...

wavster · 10-12-2007, 05:56 AM

Adi, when you say open it up, will that be for registered BWE users only or for the
entire internet world? BWE only will help with bandwidth.

Let me say, I think think this is great. Great job to all involved!

lambadmin · 10-12-2007, 07:57 AM

Sure it would help the bandwidth, but this webcam ought to be as handy to everyone launching at the La Jolla Shores as it is to BWE members. BWE login account will not be required to see the video.

Webcam sponsors brought the camera to the whole community, not to any selective group of people via BWE or any other membership.

Releasing it initially only to the WCW folks gives us a chance to fine tune the server and prepare for these common problems that some folks may encounter.

So far so good. If we don't hear more problem reports from the WCW gang, I think we'll be able to open up the webcam for everyone else real soon.

Tman · 10-12-2007, 09:32 AM

Wow...great job there fellas. Going big time.
I know this is reaching, but any way you can compile a video from the streamer of the greatest wipeouts?
Or a hot little turista having, let's just say, problems?

Regardless, way to go, I think for fun one day when the bite is wide open, you can just play a previous streamer of nasty arse conditions, keep the crowds down....lol

lambadmin · 10-12-2007, 12:24 PM

Thanks Martin.

FYI: the webcam server is not configured to capture the video... Just a real time stream.

That would have cost way more, and what we put in place already had a pretty steep price tag attached to it.

10-11-2007, 09:48 PM	#2
chefchatten Member Join Date: Feb 2007 Location: 92107 Posts: 36	What do I need to do to get "permission" to access the cam? chefchatten, you do not have permission to access this page. This could be due to one of several reasons: Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system? If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

10-12-2007, 09:32 AM	#6
Tman BRTF...bought & paid... Join Date: Mar 2005 Posts: 1,247	Wow...great job there fellas. Going big time. I know this is reaching, but any way you can compile a video from the streamer of the greatest wipeouts? Or a hot little turista having, let's just say, problems? Regardless, way to go, I think for fun one day when the bite is wide open, you can just play a previous streamer of nasty arse conditions, keep the crowds down....lol __________________ Adios Tman Gaffer for Clay the Fishcatcher

10-11-2007, 09:26 PM	#1
lambadmin Spam Sanitation Dept Join Date: Jan 2007 Posts: 1,377	We have some issues on some clients – that’s normal. We’ll try to work through them. There’s a million things that could prevent the video stream – your browser security settings, your security software, work or home firewall, permission level you have (or better say don’t have) on your local computer, some problem with your PC – the list goes on and on. Here is a couple of tips: Disable your security software temporarily to see it that’s standing in the way. (Norton Interent Security, MacAfee, Trend Micro, whatever you may have on your machine), We know for sure Norton Internet Security (at least version 2006) is blocking the feed. I tested with Norton Corporate 10 and 11, Trend Micro a couple of versions and it worked fine. If your personal firewall/security software (or Vista built in stuff) is triggering warnings the 1st time you try to see the video, make sure you tell it "it’s OK". We’ll figure out the exact changes that will need to be made in your security SW to allow the video traffic. IN the meantime, you have your workaround - turn it off for a minute. Make sure you install camera ActiveX control from Axis and that the installation goes well. The web cam page will "push" the control your way. No need to go any other place to install it. Verify you see the Axis Media control. If you're running Internet Explorer version 7, click on: - Tools - Manage Add-ons - Enable or Disable Add-ons - Find Axis Media Control Emb Class add on the list. Make sure it’s enabled If Internet Explorer Version 6, click on: - Tools - Manage Add-Ons - Find Axis Media Control Emb Class add on the list. Make sure it’s enabled. If you don’t see the Axis Active X control, it probably wasn’t installed – your browser security settings have likely blocked it. Go to - Tools - Internet Options - Security tab The easiest way to make sure all Active X settings will fly is to add http://www.bigwatersedge.com to the list of trusted sites. Click on - Trustes Sites - Sites button - Add http://www.bigwatersedge.com/ As an alternative, you can - select Internet zone - click Custom button - make sure that "Run Active X" and "Script Active X" are enabled Say OK, restart the browser, try to hit the web cam page again – you should see the prompt to install the Active X control. Which brings up another potential problem: Make sure your pop-up blocker doesn't get in the way. OK, enough of tech talk for 1 post. Hope it helps some folks that have a problem viewing video. John, what's your Vista moaning about? Folks, more specific info you give me, better I'll be able to help out.

10-11-2007, 10:21 PM	#3
lambadmin Spam Sanitation Dept Join Date: Jan 2007 Posts: 1,377	1. hang on a few days, we'll be opening up public access for webcam. Right now we're in pre-release - only the accounts of folks who play West Coast Whoppers have the "permission". 2. Sign up for WCW. Not that I'm trying to bribe you in or anything, not at all. I'm just providing technical answer to your closed ended question. If you can't wait a few days, that will get you "permission" instantly - access is security group membership based...

10-12-2007, 05:56 AM	#4
wavster Senior Member Join Date: Feb 2007 Location: Encinitas Posts: 562	Adi, when you say open it up, will that be for registered BWE users only or for the entire internet world? BWE only will help with bandwidth. Let me say, I think think this is great. Great job to all involved!

10-12-2007, 07:57 AM	#5
lambadmin Spam Sanitation Dept Join Date: Jan 2007 Posts: 1,377	Sure it would help the bandwidth, but this webcam ought to be as handy to everyone launching at the La Jolla Shores as it is to BWE members. BWE login account will not be required to see the video. Webcam sponsors brought the camera to the whole community, not to any selective group of people via BWE or any other membership. Releasing it initially only to the WCW folks gives us a chance to fine tune the server and prepare for these common problems that some folks may encounter. So far so good. If we don't hear more problem reports from the WCW gang, I think we'll be able to open up the webcam for everyone else real soon.

10-12-2007, 12:24 PM	#7
lambadmin Spam Sanitation Dept Join Date: Jan 2007 Posts: 1,377	Thanks Martin. FYI: the webcam server is not configured to capture the video... Just a real time stream. That would have cost way more, and what we put in place already had a pretty steep price tag attached to it.