HOBIE, HOBIE, HOBIE

[octico]

Originally Posted by makobob

Hobie will replace my warranteed 2011 Outback with a 2015 Outback hull w/one year warrantee for a little over $500. The short warrantee is because the 2011's is almost gone. This is great news, I still have to buy the NEW Vantage seat but I wind up getting the NEW 2015 for about a grand!!!! Talk about GREAT customer service, waiting to see how long it will be, but I get to use the old one until the new one is ready. Could never ask a company for more or better service. THANK YOU HOBIE!

Your gonna love the 2015

[boxturtle]

what was wrong with the 2011?

[makobob]

Originally Posted by boxturtle

what was wrong with the 2011?

There was a small crack, leaking water in the drive well. Below the water line.

[alanw]

So it's costing you a grand to get a kayak repaired under warranty.. such a deal!

[makobob]

YES Alan a 4 year old kayak, a HOBIE, this Mercedes has caught THOUSANDS of fish, for about $250 a YEAR! That to me is a steal to replace, NOT REPAIR it for under a GRAND. Might just be karma? Oh half of that is the NEW VANTAGE seat.

[jorluivil]

Originally Posted by alanw

So it's costing you a grand to get a kayak repaired under warranty.. such a deal!

right? That's an awesome deal!! Especially when you consider the fact that the kayak was 4years old and had a seat that sucked. Now Bob has a new kayak with a killer seat and he only paid a $1k. That's what I call A++ customer service

[wiredantz]

hobie makes great products and good upkeep, and a very small warranty window.



Its always a great company when they can take more money out of you and make you feel all good inside.


hope you get to keep your old mirage drive for that price!

[jorluivil]

Originally Posted by wiredantz

hobie makes great products and good upkeep, and a very small warranty window.



Its always a great company when they can take more money out of you and make you feel all good inside.


hope you get to keep your old mirage drive for that price!

Frank, did you buy your Trident new or used?

[makobob]

Originally Posted by wiredantz

hobie makes great products and good upkeep, and a very small warranty window.



Its always a great company when they can take more money out of you and make you feel all good inside.


hope you get to keep your old mirage drive for that price!

I would put Hobies warranty against any other kayak warranty, of course I keep the old drive, but my wife got me a new Blue fin for christmas, so I have two drives for it, gives me a spare when we go to Baja. Again karma? What goes around, comes around?