Old Town Terrible Customer service - Kayak Fishing Adventures on Big Water’s Edge

Harry Hill · 06-19-2020, 11:56 AM

The more I inspect the kayak the more I can see it never received an inspection before leaving the factory. Excess plastic was left in the scuppers, there are scratches and gouges in the scuppers and a lot of debris inside the hull. The drive unit has an inspection sticker signed by SDB but there are no stickers on the hull indication anyone inspected it. It appears Old Town knows they let a unit go out without being inspected and don't want to be responsible. I'm wondering if they let the kayak leave like this is it safe for my wife to be out on the open ocean in it. What did they miss that I can't see?

06-19-2020, 11:56 AM	#4
Harry Hill Senior Member Join Date: Aug 2015 Location: Yucaipa, CA Posts: 1,136	The more I inspect the kayak the more I can see it never received an inspection before leaving the factory. Excess plastic was left in the scuppers, there are scratches and gouges in the scuppers and a lot of debris inside the hull. The drive unit has an inspection sticker signed by SDB but there are no stickers on the hull indication anyone inspected it. It appears Old Town knows they let a unit go out without being inspected and don't want to be responsible. I'm wondering if they let the kayak leave like this is it safe for my wife to be out on the open ocean in it. What did they miss that I can't see? __________________ you can't eat it if you release it