Want to say a very sincere THANK YOU to Andy at OEX and Hobie.
Had a problem with my used (3yrs) hobie, called Andy.
Step 1. Bring it by the shop.
Step 2. Hi, I'm Andy, I'll take care of it.
Step 3. Pick up your NEW boat in a couple days.
I was not a customer of Andy's prior to this(70 miles), I am now. Big Thanks.
Hobie went above and beyond my expectations. It is rare to receive this type of support from a company.
I saw the leak you had, it will probably feel like you are pedaling a feather without all the excess water wieght in the hull, glad to hear of the replacement from Hobie and the great service you received with OEX, both very good at what they do
09-08-2011, 06:42 AM
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