Moken's New Lure Kayak - Kayak Fishing Adventures on Big Water’s Edge

papatone8 · 07-07-2013, 07:39 AM

I think it's only fair that I get an opportunity to chime in here and share the other side of the story. Jimmy, the hatch issue has been resolved in that the walls surrounding the hatches have been redone, and a new an better gasket is being used to ensure that it is indeed watertight. I'd actually posted this on the team page, but you'd booked out before reading. If ANYONE has an issue with their Moken kayak, all they have to do is call the customer service line at Feelfree Kayaks in North Carolina. All issues will be resolved or a new yak will be sent to replace the faulty one. This is a brand new line of kayaks, and Feelfree is working hard to provide the utmost in customer service to correct any issues that may arise. I think anyone would be impressed with the customer service that these guys provide. Feelfree has had a great year so far, and will continue to provide excellent customer service and strive to bring new and innovative kayaks into the kayak fishing market.

As far as the other "conspiracy theories" that have been thrown out there, they are exactly what they seem to be... hearsay, and nothing more. The other member was dismissed for a lack of professionalism and nothing more. I for one, would prefer to remain professional and adult in regarding these accusations.

07-07-2013, 07:39 AM	#26
papatone8 Junior Join Date: Aug 2012 Posts: 4	I think it's only fair that I get an opportunity to chime in here and share the other side of the story. Jimmy, the hatch issue has been resolved in that the walls surrounding the hatches have been redone, and a new an better gasket is being used to ensure that it is indeed watertight. I'd actually posted this on the team page, but you'd booked out before reading. If ANYONE has an issue with their Moken kayak, all they have to do is call the customer service line at Feelfree Kayaks in North Carolina. All issues will be resolved or a new yak will be sent to replace the faulty one. This is a brand new line of kayaks, and Feelfree is working hard to provide the utmost in customer service to correct any issues that may arise. I think anyone would be impressed with the customer service that these guys provide. Feelfree has had a great year so far, and will continue to provide excellent customer service and strive to bring new and innovative kayaks into the kayak fishing market. As far as the other "conspiracy theories" that have been thrown out there, they are exactly what they seem to be... hearsay, and nothing more. The other member was dismissed for a lack of professionalism and nothing more. I for one, would prefer to remain professional and adult in regarding these accusations.